I often find myself frustrated by the health care system: the costs of the service, the costs of the time waiting for those services, the inability to get access when needed. But today, when I required an appointment much sooner than later, a new office found time for me this morning, examined me with courtesy and respect, and provided the follow-up care I will need.
I remain anxious about this new medical malady, but at least I have confidence in the providers who will care for me.
A well-run medical office is worth more than all the health care reforms imaginable. Fix inefficiency, rudeness, and service, and satisfaction with our health care would rise exponentially.